Refund Policy

Last Updated: March 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which refunds may be issued for purchases made on jihlvance.space. It is designed to ensure clarity and fairness for both users and jihlvance.space, while providing maximum legal protection in accordance with applicable laws and regulations in the Czech Republic.

Scope and Applicability

This policy applies to all transactions conducted through jihlvance.space. By making a purchase, you agree to be bound by this Refund Policy. If you do not agree with the terms outlined herein, you should not proceed with your purchase.

Definitions

  • Refund: A return of funds to the original payment method used for the purchase.
  • User: Any individual or entity that purchases products or services from jihlvance.space.
  • Purchase: Any transaction completed on jihlvance.space resulting in the acquisition of goods or services.

Main Policy Content

1. General Refund Policy

Refunds will be considered under the following conditions:

  • The request for a refund must be made within 14 days from the date of purchase.
  • The product or service must be unused, in its original condition, and accompanied by proof of purchase.
  • Digital products must not have been downloaded or accessed.

2. Non-Refundable Items

The following items are non-refundable:

  • Any digital products that have been downloaded or accessed.
  • Services that have been fully rendered or completed.
  • Gift cards or any promotional items.

3. Refund Process

To initiate a refund, users must:

  1. Contact jihlvance.space via email at [email protected] or by phone at +4207351768920.
  2. Provide the order number and reason for the refund request.
  3. Return any physical products to the address provided by jihlvance.space.

Upon receipt of the refund request, jihlvance.space will review the request and notify the user of the approval or rejection of the refund. If approved, the refund will be processed within 14 days.

User Rights and Obligations

Users have the right to request a refund in accordance with this policy. Users are obligated to provide accurate information during the refund process and to comply with the conditions outlined herein. Failure to adhere to these obligations may result in the denial of the refund request.

Limitations and Disclaimers

jihlvance.space reserves the right to refuse a refund if the request does not comply with the terms set forth in this policy. In no event shall jihlvance.space be liable for any indirect, incidental, or consequential damages arising from the purchase or use of products or services.

Data Protection/Security

All personal data provided during the refund process will be handled in accordance with our Privacy Policy. jihlvance.space is committed to ensuring the security of user data and will take all reasonable measures to protect it.

Changes to Policy

jihlvance.space reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on jihlvance.space. Users are encouraged to review this policy periodically to stay informed of any updates.

Contact Information

If you have any questions regarding this Refund Policy, please contact us at:

Company: jihlvance.space
Phone: +4207351768920
Email: [email protected]
Address: Florentinum, Na Florenci 2116/15, 7th Floor, Office 42, 11000 Praha, Czech Republic

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of the Czech Republic. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts located in the Czech Republic.